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Versa stopped recording sleep

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‎05-31-2020 09:55 - last edited on ‎06-10-2020 05:23 by Fitbit Moderator

‎05-31-2020 09:55 - last edited on ‎06-10-2020 05:23 by Fitbit Moderator

My versa lite has stooped recording my sleep  this has been happening for over 6 months it does some days and doesn't  other days.

 

 

Moderator edit: updated subject for clarity

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‎06-10-2020 05:23

‎06-10-2020 05:23

Hi @chicoman96, welcome to our Fitbit Community! Regarding the sleep tracking issue that your Versa Lite has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat and advised to update the firmware.

 

I would like to follow up and would like to know if the issue got fixed or if it still happening.

 

Looking forward to your response.

JuanJo | Community Moderator

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