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Versa stopped showing the time when I look at the display

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‎06-13-2018 17:41 - last edited on ‎10-18-2021 16:49 by Fitbit Moderator

‎06-13-2018 17:41 - last edited on ‎10-18-2021 16:49 by Fitbit Moderator

I got my versa yesterday and everything was working great but now it won't light up and show me the time or anything when I move my wrist to look at it

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎06-13-2018 18:26

‎06-13-2018 18:26

press and hold down button on left side of versa till screen changes and then select screen wake and make sure it is set to auto.

 

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‎06-13-2018 18:31

In response to who44

‎06-13-2018 18:31

Omg thank you so much. It was on auto before, I don't know how it got switched 

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‎06-13-2018 19:25

In response to Kristin2586

‎06-13-2018 19:25

may that be the only problem you ever have with your versa.

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