help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa stopped synching with phone. No update on app, says bluetooth not available

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2019 07:48

‎03-05-2019 07:48

My phone's blue tooth is on and working with several things as normal such as wireless printing, my two cars, and two headsets.  About four days ago there started to be inconsistent sycning with my phone.  I have reset my watch, turned blue tooth on and off, uninstalled and reinstalled the app, charged my Versa to full battery, as well as reset my Versa.  Nothing has worked yet.  Please advise.

Best Answer
0 Votes
1 REPLY 1

‎03-05-2019 07:53

‎03-05-2019 07:53

This seems to be a very common thing with the versa. Not sure if there's a fix for it. It usually  just starts working again. I've only had mine a few weeks, and it has only worked perfectly for 2 days in a row and that was only once. 

Best Answer
0 Votes