Versa stopped syncing with strava & notifications stopped too

[loobster]

Today my Versa has stopped syncing with my strava app on my iPhone. It also stopped showing messages and calls a few weeks ago. I haven’t updated my iOS nor changed phones and I’ve tried everything I can think of to get my activity from my Fitbit to show on strava but it’s not worked. I’ve tried troubleshooting and done everything to try and get notifications back but it’s still not working. I’ve also revoked access to strava and Fitbit and tried linking them again but it’s not worked. Do you think it’s on the way out?

[EdsonFitbit]

Welcome to the Fitbit Community @loobster.

Thank you for the information provided and for trying to resolve the issues you experienced before contacting us.

Please confirm that you have followed these troubleshooting steps to resolve difficulties with notifications. If this doesn't help, please set up your Fitbit Versa as a replacement device:

1. Tap the Today tab, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Note the following types of activities won't sync to Strava:

• Non-GPS activities
• Previous activities that weren’t tracked by Strava.
• Duplicate activities—that is, if you already recorded an activity with Strava, a Fitbit activity that occurs at the same time won't sync.

If the above is not related to your case, since you have already revoked access between your Fitbit and Strava accounts and linked them once again without luck, you can contact Strava support center to get further assistance.

Please let us know if you have any question.