Versa stopped tracking sleep and heart rate data

[jazz_beau]

My Fitbit has stopped tracking my sleep and heart rate for over a week. I'm not sure why. 

The green light that usually flashes underneath has stopped as well. 

My Fitbit is under a year old. Are there any reasons why?

Am I still under warranty?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @jazz_beau, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa 2 stopped tracking your sleep and heart rate. I totally understand how you feel about this.

Regarding your questions, the warranty period is good for 365 days, starting from the date of the first setup.

Before checking out your warranty status, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it tracks your heart rate and sleep data properly.

Keep me posted on the outcome.

[jazz_beau]

Hello, 

None of these things worked. I tried it and it doesn't seem to. For the past week now it has not tracked my sleep or heart rate. 

I think it has something to do with the monitor on the back. There's no flashing green light like there usually is 

[SunsetRunner]

Mine is doing the same thing and this is the second time since I bought in July this year