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Versa stopped working after restart

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‎12-18-2020 16:06 - last edited on ‎12-20-2020 18:04 by

‎12-18-2020 16:06 - last edited on ‎12-20-2020 18:04 by

Wish you could fix the problem with your versa restart. Both of our versa on the same day stopped working after the restart. All we got was a 35% off a high end model.

 

 

Moderator edit: subject for clarity 

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‎12-20-2020 18:11

‎12-20-2020 18:11

Welcome to the Fitbit Community, @Romingerc.

 

I understand how you are feeling about this situation. I am sure our Support team tried their best to help you resolve the issues with your watch, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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