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Versa stopped working after swimming

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‎12-12-2020 07:52 - last edited on ‎12-13-2020 17:06 by

‎12-12-2020 07:52 - last edited on ‎12-13-2020 17:06 by

I noticed after I got out of the water my Fitbit was dead.Whenn I had got in it was well over 50% charged. I put it in a bowl of rice overnight just in case and it’s been sitting on the charger and it’s still completely dead. I’ve tried resetting but the screen won’t do anything. I bought it April of last year so I’m not sure what to do. Help

 

 

Moderator edit: subject for clarity 

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‎12-13-2020 17:06

‎12-13-2020 17:06

Welcome to the Fitbit Community, @Inge81.

 

Thanks for your efforts to resolve the issue with your watch before posting in the Community. I appreciate the additional details. I contacted Customer Support and was informed that they have reviewed your case already and provided a response recently. For more information, please check your inbox.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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