help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa stopped working and won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-10-2019 04:24 - last edited on ‎08-11-2019 15:08 by

‎08-10-2019 04:24 - last edited on ‎08-11-2019 15:08 by

My fitbit versa is charged and the green lights work but the screen is dark. When I try to restart it  the screen gets kind of dark grey and sometimes vibrates. 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-11-2019 15:07

‎08-11-2019 15:07

Welcome to the Fitbit Community @tammymomshilke. 

 

I appreciate your participation in the Forums and sharing the details of the issue with your Fitbit Versa. Thank you for your efforts to resolve this. I could see that you got in touch with our Support team about this. I know they will be glad to help you in the best possible manner, please keep working with them. 

 

Feel free to reach out if you have any other questions.

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes