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Versa stopped working and won't turn on

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‎02-04-2021 10:50 - last edited on ‎02-05-2021 14:24 by

‎02-04-2021 10:50 - last edited on ‎02-05-2021 14:24 by

I've tried everything in these threads trying to get my Versa to turn back on. Have had no success getting it to turn back on, tried burying it in rice for 48 hours.

It died during my shower and has been dead since, there are no cracks in screen nor has case been damaged!!!!

 

 

Moderator edit: subject for clarity 

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‎02-05-2021 14:23

‎02-05-2021 14:23

Welcome to the Fitbit Community, @Paulsess.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and would like to confirm if you've tried the complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?

 

I’ll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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