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Versa stuck on Fitbit logo

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‎10-03-2020 05:52 - last edited on ‎10-05-2020 13:07 by Fitbit Moderator

‎10-03-2020 05:52 - last edited on ‎10-05-2020 13:07 by Fitbit Moderator

I've just got in from a walk in the rain and now my fitbit is showing Fitbit icon and wont turn off or on

 

Moderator Edit: Clarified subject

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‎10-05-2020 13:09 - edited ‎10-09-2023 03:39

‎10-05-2020 13:09 - edited ‎10-09-2023 03:39

Hi there @Donnelly758, welcome to the Community Forums. I'm sorry to hear that your Versa is stuck on Fitbit Logo, I understand where your concern is coming from. Thanks for the details provided in your post, I'll be glad to help you.

I've seen you got in touch with our Support Team after posting here and they helped you to get back on track.

Maria | Community Moderator, Fitbit


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