05-08-2020
09:13
- last edited on
05-21-2020
05:43
by
JuanJoFitbit
05-08-2020
09:13
- last edited on
05-21-2020
05:43
by
JuanJoFitbit
I tried to reset it, just loops back around. Will not start. Then on charge it gets stuck on start up screen.
Moderator edit: updated subject for clarity
05-21-2020 05:38
05-21-2020 05:38
Hi @Fit-ranger, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
I'd like to follow up and help you with your Fitbit Versa since it gets stuck on the start up screen. By the way, thank you for troubleshooting this issue before contacting our forums.
Please try a factory reset. To do so on your device, follow the steps below:
Keep me posted on the outcome.