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Versa suddenly dropped Bluetooth phone connection

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‎08-09-2018 09:12 - last edited on ‎08-10-2018 12:52 by Moderator Alum

‎08-09-2018 09:12 - last edited on ‎08-10-2018 12:52 by Moderator Alum

Hi:

Yesterday my Fitbit dropped the phone connection in mid ride.  I checked the bluetooth on the phone and found that there was a connection in spite of the fact that the Versa was giving me the "connecting" message and 0.0 mph.

 

Any thoughts

 

 

Moderator edit: Subject for clarity 

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‎08-10-2018 12:51

‎08-10-2018 12:51

Hey @Rjobrienjr, I hope you are doin' great! So your Versa lost the Bluetooth connection all of the sudden, right? If so, let me suggest you to try to restart your Versa by following the instructions in this post and then try to re-pair your watch via Bluetooth with your iOS device. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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