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Versa switches between music mode and notifications screens by itself

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‎08-24-2020 19:51 - last edited on ‎09-05-2020 06:06 by Fitbit Moderator

‎08-24-2020 19:51 - last edited on ‎09-05-2020 06:06 by Fitbit Moderator

My Versa is freaking out - started out of nowhere. It’s constantly switching between the music setting and the notifications screen. I already tried shutting off my phone, restarting the Versa, AND shutting it down. Turned it back on and it’s worse, to the point where I’m having a very hard time getting to the home screen.

 

 

Moderator edit: updated subject for clarity

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‎09-05-2020 06:05

‎09-05-2020 06:05

Hi @HBouch, I'm sorry to hear that your Fitbit Versa switches between music mode and notifications screen by itself. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please don't hesitate to get back if more assistance is needed.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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