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Versa synced and charged but can't get anything on the screen

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‎06-22-2019 14:14 - last edited on ‎12-22-2021 13:20 by Moderator Alum

‎06-22-2019 14:14 - last edited on ‎12-22-2021 13:20 by Moderator Alum

My wifi and bluetooth are on but get nothing on the watch and can't change watch faces either.

 

 


Moderator edit: subject updated for clarity

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3 REPLIES 3

‎06-23-2019 03:37

‎06-23-2019 03:37

Hi @faith4111  Do you mean the screen is black? Or is there something showing on the screen?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-23-2019 11:12

In response to NellyG

‎06-23-2019 11:12

Only showing the logo, nothing more.
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0 Votes

‎06-23-2019 19:19

In response to faith4111

‎06-23-2019 19:19

It sounds as if you are not successfully set up yet. Try these two Help Articles. But if you still cant get further than the logo p,ease co e back here.

 

HOW DO I SET UP MY TRACKER?
http://help.fitbit.com/articles/en_US/Help_article/1873

WHY CANT I SET UP MY TRACKER
http://help.fitbit.com/articles/en_US/Help_article/1872

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer