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Versa syncing issues

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‎05-25-2018 16:34 - last edited on ‎05-27-2018 05:37 by Moderator Alum

‎05-25-2018 16:34 - last edited on ‎05-27-2018 05:37 by Moderator Alum

My Versa isn't syncing. How can I get it to do so?

 

I've gone as far as sitting it on top of my phone and it still doesn't work. My other Fitbit device when I had it never had a problem. And with my Versa connected, my ear piece Bluetooth doesn't work anymore.

 

Help.

 

 

Moderator edit: subject for clarity

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‎05-27-2018 05:39 - last edited on ‎10-28-2025 09:29 by Fitbit Moderator

‎05-27-2018 05:39 - last edited on ‎10-28-2025 09:29 by Fitbit Moderator

Hey @Momofbeezy, welcome to the Community.

Thanks for troubleshooting this by yourself. If your Versa isn't syncing, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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