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Versa syncs, but not getting notifications and won't show in Bluetooth

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‎09-28-2018 06:24 - last edited on ‎09-29-2018 11:07 by Moderator Alum

‎09-28-2018 06:24 - last edited on ‎09-29-2018 11:07 by Moderator Alum

Hello, I am at my wits end with the Fitbit Versa. I have "reset" the watch, my phone, shut off Bluetooth and turned it back on. For about 2 months I had no issues and then all of a sudden it stopped receiving notifications. If I restart the watch it shows up connected to Bluetooth but only for about 5 mins and I still cant receive text or call notifications. Does anyone have any solutions? I'm honestly contemplating going back to a less "advanced" version.

 

 

Moderator edit: Subject for clarity 

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‎09-29-2018 11:11

‎09-29-2018 11:11

Hey @kristiannaleigh, it is nice to see new faces around! I appreciate the time you have taken to try to solve this inconvenience with the notifications on your Versa. Beside that, I'd like you to review this help article: My Fitbit device isn't receiving notifications from my phone and follow the troubleshooting listed there. 

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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