help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa t seems like the charger isn't working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-12-2019 20:17 - last edited on ‎11-11-2021 11:14 by Moderator Alum

‎07-12-2019 20:17 - last edited on ‎11-11-2021 11:14 by Moderator Alum

when i charged it yesterday, it never came back on....i thought there was something wrong with the plug but it was working ok....i still switched to another outlet, still nothing.   i cant get the versa to go on at all.  it seems like the charger isnt working and it never charged maybe.??   h e l p    im lost without it....

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-13-2019 05:39

‎07-13-2019 05:39

I have the same problem - but when I go on the Fitbit app it says it has a medium charge. I can’t get it to turn on at all 

Best Answer
0 Votes

‎07-13-2019 09:07

‎07-13-2019 09:07

I have been having similar problems for a while now. When I sync my Versa, it says 100% but if I take it off the charger, it turns off within ten seconds. When I place it back on the charger, it says 0%.

I have had my Versa and my charger replaced at this point and I am still having the same problem. 

Best Answer
0 Votes