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Versa text notifications haven’t been coming through

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‎09-22-2018 15:11 - last edited on ‎09-23-2018 06:05 by Moderator Alum

‎09-22-2018 15:11 - last edited on ‎09-23-2018 06:05 by Moderator Alum

The last two weeks my text notifications haven’t been coming through. I’ve disconnected my Versa, shut down, and I have the latest version. Anyone else have these issues?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-22-2018 20:08

‎09-22-2018 20:08

@Mic2munk what phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-23-2018 06:06 - last edited on ‎05-28-2025 08:01 by Fitbit Moderator

‎09-23-2018 06:06 - last edited on ‎05-28-2025 08:01 by Fitbit Moderator

Hey @Mic2munk, it's great to see you around and @NellyG thanks for the input.

I appreciate all the efforts in trying to fix this issue. If you are having problems with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-24-2018 07:46

In response to NellyG

‎09-24-2018 07:46

iPhone 6s

Sincerely,

Mrs. Battle
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