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Versa the battery drains in a matter of hours

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‎01-18-2019 18:24 - last edited on ‎11-10-2021 16:56 by Moderator Alum

‎01-18-2019 18:24 - last edited on ‎11-10-2021 16:56 by Moderator Alum

I have had my Fitbit for over a year and never had any problems. Yesterday I was prompted to update it. 

Now, the battery drains in a matter of hours, when it took days before. The screen has been flashing and it won’t work right. I have tried resetting it and I haven’t added any new apps to it. I am extremely frustrated.

 

 


Moderator edit: subject updated for clarity

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‎01-18-2019 18:59

‎01-18-2019 18:59

If several restarts dont fix it, try a factory reset (settings app and scroll down to About).  If that doesnt do it you will need to contact support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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