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Versa top just came off

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‎12-09-2020 21:47

‎12-09-2020 21:47

Bought it for its water resistance, i am confused. 😞

 

I was washing my hands and boom the lid flapped open at the most inopportune time.

 

Now the screen is malfunctioning, will it work again?

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‎12-10-2020 16:43

‎12-10-2020 16:43

Contact Customer Support.

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‎12-10-2020 16:43

‎12-10-2020 16:43

Contact Customer Support.

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‎12-11-2020 04:27 - last edited on ‎12-04-2024 15:17 by Fitbit Moderator

‎12-11-2020 04:27 - last edited on ‎12-04-2024 15:17 by Fitbit Moderator

Welcome to the Fitbit Community forums @Carmel36.  

Thank you for all the details that you've provided about your Versa watch. I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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