My Fitbit Versa is constantly restarting by itself and the touchscreen is buggy, but almost never works anymore.
It was working fine for about a year until recently I noticed it was restarting by itself. The touch screen was also extremely buggy, I would touch an icon and a completely different icon would get selected (see link below), but most of the time it is completely unresponsive. I attempted contacting support and they had me perform a factory reset. That didn't help and they said well since you've owned it more than one year, it's out of warranty so here's a discount on a new one. I'm sorry but I expect something this simple to work well beyond the one year mark.
I've done several factory resets since, each time performing the initial set up, during which the touchscreen works fine. It's only after completing the set up and a little time passes that the restarts begin again and the touchscreen stops working.
This leads me to believe this is a software issue, perhaps a recent update, unfortunately, it forces the update as soon as you set it up after a factory reset.
Has anyone else had similar issues and resolved them successfully? I'd hate to give up on the platform, but if I can't rely on my device, it's not worth the aggravation.
See the buggy touchscreen here: https://photos.app.goo.gl/yKtAJfxuYd31SmwC8
