03-04-2020
02:20
- last edited on
04-11-2020
09:39
by
JuanJoFitbit
03-04-2020
02:20
- last edited on
04-11-2020
09:39
by
JuanJoFitbit
I woke up to a new badge: 700 flights in a day. I checked my Versa and had 819 flights, (only 94 steps) since midnight, all time I was in bed except for one trip (same floor) to the bathroom. Obviously a malfunction. Has this ever happened to anyone before? I hope it's just a weird glitch of some sort.
Moderator edit: updated subject for clarity
04-11-2020 09:38
04-11-2020 09:38
Hi @lfields19, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.
Regarding the amount of floors that your Versa tracked while you were asleep, I would like to follow up and would like to know if the issue persists or if it got resolved. Also, let us know if you wear your watch during your sleep or if you leave it on a surface with vibrations such as a computer desktop or AC system.
Looking forward to your response.
07-06-2020 14:35
07-06-2020 14:35
Something similar here.
My wife and I have identical Versa’s and during lockdown have been exercising together. Over the last 7-10 days her Flight count has rocketed to the 100’s from a more typical 12-20, while mine remains close to the lower figure.
Our iPhone 11 Fitbit apps were recently updated to 3.24.1 - interestingly my phone wouldn’t correctly retain the ‘daily summary’ over time, while my wife’s did.
The weather here has been a bit odd over the last week or so, but that wouldn’t explain why one phone/ watch combination is suddenly reporting dramatically different results and the other isn’t?
Any help appreciated!