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Versa tracked huge amount of steps

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‎07-07-2019 10:02 - last edited on ‎07-10-2019 07:29 by Fitbit Moderator

‎07-07-2019 10:02 - last edited on ‎07-10-2019 07:29 by Fitbit Moderator

Woke up this morning and my versa says I have 65,500 steps. I haven’t even got out of bed yet.  Second time this week this has happened. Has anyone else had this issue?

 

 

Moderator edit: updated subject for clarity

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‎07-10-2019 07:28

‎07-10-2019 07:28

@Petey345 welcome to our Fitbit Community! I'm sorry for the late response. However, I'm happy to assist you with your Fitbit Versa since it showed a huge amount of steps when you woke up.

 

Please restart your Versa as described in this help article. This will refresh your Versa internally. Once you've done this, monitor your watch during the next 48 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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