07-26-2018
07:25
- last edited on
07-27-2018
07:40
by
HeydyF
07-26-2018
07:25
- last edited on
07-27-2018
07:40
by
HeydyF
For the past two days, when I sync my Versa, it added like 400-800 active minutes and thousands of calories burned (like 12,000). My sleep, heart rate, and steps are correct though.
Any ideas on how to fix this problem?
And do not say it because it takes calories burned in my sleep, I get that it does that, but not thousands of calories.
Moderator edit: Subject for clarity
07-27-2018 07:39
07-27-2018 07:39
Hello @Kats_23, it is nice to see new faces around! Active minutes are too related with heart rate data, so normally when you get a huge amount of active minutes is due to a peak heart rate that it's been tracked. However, if this isn't the case, and your active minutes are being randomly recorded, I would suggest you to try to restart your Versa by following these instructions. If that doesn't work, please try to set it up your Versa as a new device.
Keep me updated!