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Versa tracks high heart-rate readings

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‎05-29-2020 12:47 - last edited on ‎06-25-2020 05:31 by Fitbit Moderator

‎05-29-2020 12:47 - last edited on ‎06-25-2020 05:31 by Fitbit Moderator

I've been sitting at a desk working for the last 4 hours and the heart-rate on my Versa is showing 145 BP! I'm literally sitting here, not even moving. Whatever changes you made to the heart rate algorithm in the last firmware update - Please reverse it!

 

 

Moderator edit: updated subject for clarity

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‎06-25-2020 05:27

‎06-25-2020 05:27

Hi @SAvdija, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it tracks high heart rate readings.

 

Please restart your Versa as described in this help article. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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