03-04-2020 00:03 - last edited on 03-05-2020 15:45 by LiliyaFitbit
03-04-2020 00:03 - last edited on 03-05-2020 15:45 by LiliyaFitbit
My Versa only turns on when I put it on charge, I've charged it overnight and still the same problem. The app says battery is 100%. Help please
Moderator edit: subject for clarity
03-05-2020 16:00
03-05-2020 16:00
Welcome to the Fitbit Community, @Jakes1.
I appreciate your participation in the Forums and sharing that your Fitbit Versa only turns on when you put it on charge. Thank you for the additional details and your efforts to resolve this. I recommend doing a restart: How do I restart my Fitbit device?
If the issue persists, try switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?
Let me know how it goes, I'll be around.
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