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Versa unable to connect with Deezer.

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‎04-09-2019 03:08 - last edited on ‎04-09-2019 11:35 by Moderator Alum

‎04-09-2019 03:08 - last edited on ‎04-09-2019 11:35 by Moderator Alum

Hi,

So I know this has been posted before but there is no definitive solution I can find, is there just no way to connect?

I'm on wifi. On the app it says I am linked and I can upload music, however when I click on the app on the watch it just keeps giving me an activation code?

 

I am SO frustrated! So far I have had the watch 6 hours and am seriously ready to return it. I can't use it with music, I can't connect it to anything and half the time I have to reconnect it to my phone.

 

Anybody found a way to connect Deezer and Fitbit Versa??

 

Moderator Edit: Clarified Subject.

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‎04-09-2019 03:26

‎04-09-2019 03:26

Hello @abriant and welcome to the Help forums.  Here is a link to the Help article that will tell you where to type the activation code.

 

As for your phone issue, what model phone are you using?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-09-2019 11:36

In response to LZeeW

‎04-09-2019 11:36

Hello @abriant thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @LZeeW thanks for all you help. 🙂

 

@abriant I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if you have found @LZeeW's post helpful and the instructions listed on the help article useful, please mark @LZeeW's post as a solution. This will be very helpful to other members of the Community facing the same situation. 

 

Thanks for your patience and understanding, if you need further assistance, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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