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Versa unable to receive Notifications / Weather not updating.

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My Versa is syncing steps, sleep, etc to the phone app, but is no longer displaying weather/temp/forecast nor receiving texts or phone calls.  Very frustrating as these are the main reasons I got this watch for.  It worked in the beginning but no longer.  My phone is a MotoZ Droid.  my text app is Message +.  Pebble worked better as far as receiving alerts from my phone about texts, phone calls and even news apps.  I thought this was supposed to be a better version of Pebble, but not so.  Not very happy with this product.

 

Moderator Edit: Clarified Subject.

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Hello @BitoMom, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for having taken the time to report this situation to us. Judging by the information provided, it seems your Versa has lost its Bluetooth link to your phone, which is why you're not able to receive Notifications and the Weather app is not updating so at this moment I would like to suggest you the following:

 

  1. Force-quit the Fitbit app, then open it again and sync your tracker.
  2. Restart the Bluetooth on your phone.
  3. Reset your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
  4. Set up Notifications again:
    • Tell your phone to "forget" your device, removing the connection between the phone and the Fitbit device. 
      1. On your phone, go to Settings > Bluetooth and find your Fitbit device in the list.
      2. Find an option to forget the device.
    • Open the Fitbit app and set up notifications again, you will receive a pop-up asking you to "pair" your device to your phone, please pair it.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Ok I did all that. Weather has appeared and I get phone calls, but no
texts.
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