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Versa unresponsive to touch, unable to reset or shut off. Help

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‎10-30-2019 16:49

‎10-30-2019 16:49

Versa unresponsive to touch, unable to reset or shut off. Help

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‎10-30-2019 17:15

‎10-30-2019 17:15

Hi @CassiB , call Customer Support asap. Hope your Versa is still under warranty. Regards kuzibri

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‎10-30-2019 20:10

In response to SunsetRunner

‎10-30-2019 20:10

Yes it is still under warranty,  is it that bad?Sent from my Samsung Galaxy smartphone.
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‎11-03-2019 05:08

In response to CassiB

‎11-03-2019 05:08

I'm afraid so, probably a hardware issue. Regards kuzibri

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