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Versa unresponsive, won’t charge, battery life non existent after agreeing to heart study

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‎07-29-2020 11:58

‎07-29-2020 11:58

I agreed to participate in the heart study. After agreeing, my battery went from lasting 4 days to less than 24 hours. Also, as of Tuesday night the screen went black and unresponsive. I tried holding down the back and bottom button and it would randomly vibrate but no screen. Then I tried holding down all three buttons for at least 3 minutes and still no response. I tried placing it on the charger and it wouldn’t charge. I also tried to “sync and refresh” with my phone and my phone can’t find my Versa anymore. Not sure what else to try.

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‎07-29-2020 12:23

‎07-29-2020 12:23

My battery life was already dropping over time, but I also had the same issue where it dies within less than a day and when it does putting on the charger does not recharge unless I hit the reset sequence and wait and pray and then it will show 0% on the charger after a few tries.

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