Versa update ruined main selling features of watch

[FitRN2]

Since updating my Versa two days ago i no longer get ANY notifications. The main point of updating was to be able to send quick replies. Now I'm not even getting the messages period. No incoming calls, no texts, and now i cannot even sync my watch. My workouts aren't showing the calories burned on the summary screen of the app (this is an ongoing issue). You have to actually click on the workout and scroll over to see calories burned. I would rather have not updated the watch or just kept the blaze instead. Versa had potential but so far it's not that great. We had to wait a whole month to get the quick reply feature just for the watch to stop working properly period.

[Jayelo]

Which update was it? .15 or .20?

[stephparris85]

I am really on the fence about returning this... It does not track sleep well, my steps are off, and I had no Idea we were supposed to get a reply option  I have never even been able to view my  Texts, it just told me I had one. What can we do? I'm over it 😔

[GenieFish]

@stephparris85, you won't be able to quick reply if you're an Apple user - that's Android only.

I've been having a few extra problems with syncing and stuff since the update, too. Mine was the .15 update.

[NellyG]

@FitRN2 what phone are you using?

[stephparris85]

I'm using a Samsung S7 Edge. 

[FitRN2]

I don't know. I didn't know there were versions. My app just said there was an update available "click here to update."

[Jayelo]

I have a s7 edge as well. My first versa died on me so I had it replaced. Since setting up my second versa everything has been working fine. I get notifications and I can reply to them. I haven’t actually done an update so I wonder if you factory reset it and set it up like when you first bought it, would that make a difference? I’m not sure. I would be frustrated and disappointed too. 

[FitRN2]

That may be an idea

[Jayelo]

It may or may not work. I can’t guarantee anything.