Versa vibrates randomly and won't show the correct time

[Gmlmonika]

THIS I SO BAD!!!!! It vibrates randomly , now it is not showing the correct time, I must go on my app every morning and refresh the app to get info on my watch. So disappointed, and I bought two of them! had them fir two weeks only.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Gmlmonika, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

I'd like to follow up and help you with your Fitbit Versa since it vibrates randomly and won't show the correct time. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Sync your watch before this in order to avoid losing current data. Finally, monitor your Versa and see if the issues get fixed.

Keep me posted on the outcome.