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Versa waking up to 4-6k steps while on the charger over night

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‎04-29-2018 23:08 - last edited on ‎05-02-2018 07:42 by Fitbit Moderator

‎04-29-2018 23:08 - last edited on ‎05-02-2018 07:42 by Fitbit Moderator

This has happened to me now like ten times since I've owned the watch. Is there a way to erase the days total without resetting a bunch of stuff? I'm glad for the extra help but not fair to the people I'm challenging.

 

 

Moderator edit: updated subject for clarity

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‎05-02-2018 08:47

‎05-02-2018 08:47

@Drkmg13 Welcome to the Fitbit Community! I hope you're doing well! What are you using to charge your Versa? Remember that your Versa has a 3-axis accelerometer that will detect your movement and will translate said movement to steps. Make sure your watch isn't near any vibrating surface for example a working fan, ac unit or your computer may cause vibrations that the Versa may detect and interpret as steps. Also check if you haven't logged any activities as this could also affect your numbers. You can manually log a driving activity if you wish to negate these steps.

 

Let me know how it goes!

Alvaro | Community Moderator

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