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Versa walk crash problem--unique to me?

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I used my two days old Versa on a walk and used the Walk tracker in Exercise. About a half hour into the walk the app crashed and went back to the clock. The iPhone Fitbit app also did not record the walk. I am very disappointed. Has anyone else experienced this and more importantly, were you able to fix it and how?

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3 REPLIES 3

Try a RESTART, Jim, and do it several times if necessary.

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@Jimtowner

Jim, To answer you question, I have read a few threads of people posting similar problems.

One is Versa stopping in the middle of exercise.

 

There were a few more, but I couldn't recall the name, to find the thread.

 

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Thanks for the link. I posted details about my problem along with the many
others there. Hopefully, Fitbit will take notice and fix it.
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Moderator Edit: Formatting

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