Versa warranty feedback

[Dean06]

I've had my Versa Iconic for one year 2 months. A month ago my Versa on its on own would start flipping from the watch screen to the "Screen Wake/Notification screen". Finally got tired of it 2 days ago and called in. The solution, hard reset the Versa Iconic.  Outcome: No improvement of the screen switching and now my Versa will not Pair with my phone.  Called in today with my case number.  Outcome: Sorry, you're screwed, buy a new watch.  No wonder people are not buying this product.  Shame on Fitbit!  They should be embarrassed by the poor quality and product they hawk.  Truly truly disappointed. 

A sign to others, notice how they don't have a way to discuss with with someone other than a front-line customer service representative.  Should be a warning to all.  Return it now if you can.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Dean06 thank you for participating in our Fitbit forums. By the way, I'm sorry for the late response.

I'm also sorry to hear about the display issue that your Fitbit Versa experienced and it's no longer under the warranty period.

I totally understand how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.