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Versa watch doesn't turn on

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‎12-31-2019 08:27 - last edited on ‎01-01-2020 04:43 by Fitbit Moderator

‎12-31-2019 08:27 - last edited on ‎01-01-2020 04:43 by Fitbit Moderator

Versa just turned off because it need charge after 30 mins of charging it still off i tried to turned on but it didn't worked please help.

 

 

Moderator edit: format

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‎01-01-2020 04:42

‎01-01-2020 04:42

@Asem, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on even tough you have made sure to charge it.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, charge your Versa for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎01-01-2020 06:07

‎01-01-2020 06:07

I was having the same problem. Until, I pressed  all three buttons on my Fitbit Versa for approximately 10 seconds then the Fitbit logo appeared. My battery displayed low, and after reconnecting the versa to the battery charger it started charging. Hope this resolves your issue.

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