07-12-2020 12:44 - last edited on 07-13-2020 15:54 by LiliyaFitbit
07-12-2020 12:44 - last edited on 07-13-2020 15:54 by LiliyaFitbit
My versa fitbit started with a white circle in the middle of the screen the whole screen has gone white . I have tired restarting it mulplie time and change the face clock but nothing has changed. Is there anything else I can try
Moderator edit: subject for clarity
07-13-2020 15:54
07-13-2020 15:54
Welcome to the Fitbit Community, @Jchap19.
I appreciate your participation in the Forums and sharing that the screen on your Fitbit Versa is going white. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-13-2020 18:39
07-13-2020 18:39
I have this problem, too. I need helo. A phone # to call for help, would be best.
07-17-2020 18:42
07-17-2020 18:42
Welcome to the Fitbit Community, @Candy3.
Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.