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Versa went dead and won’t charge

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‎06-11-2020 10:07

‎06-11-2020 10:07

My versa died. It wasn’t low on power when I left the house but when I later went to check for time it was dead. I tried the button reset and different charging outlets. Nothing works. So upset!!!

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‎06-19-2020 17:05

‎06-19-2020 17:05

Welcome to the Fitbit Community, @Garvey84.

 

I am sorry to hear your Fitbit Versa died and won't charge. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help. I recommend confirming our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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