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Versa wifi firmware update failure

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‎01-17-2020 17:34

‎01-17-2020 17:34

Yesterday night my versa stopped abruptly and Fitbit logo and install app sign  came. From then I tried uninstalling the app and reconnecting my watch. The firmware update is failing ( not installing)inspite of good wifi connection. Please fix it. 

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‎01-17-2020 17:54

‎01-17-2020 17:54

Hi @Harsha69 , does your Versa, despite the problems you described, is still functioning? If yes, I would not advice to update the newest Firmware Version 70.7.14, cause it damaged too much Versa's in partucular. Regards kuzibri

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‎01-17-2020 20:38

In response to SunsetRunner

‎01-17-2020 20:38

How to make my Fitbit working again?! Im sharing the piks of it during the
process
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‎01-17-2020 23:05

‎01-17-2020 23:05

same here, and after the "update failed" I couldn't connect my versa to my samsung s9, and wifi didn't work. I solved it by downloading the fb app to my ipad, adding the device to the ipad and completing the firmware update.  After that, the versa connected to the s9 just fine.

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