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Versa with many issues and no answers

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‎07-18-2018 11:20

‎07-18-2018 11:20

I can't say it's my heart rate since when I do it old fashion and I'm in the 70's but the heart rate tracker has been all over the place and causing the calories and active times to be wrong. Sleep tracker isn't correct. I'm missing sleep. Steps are off. I got this for the extra features such as those listed and NOT a $200 pedometer. I can get a pedometer off of amazon for $10 bucks, Can anyone point me to an answer or fix?

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‎07-18-2018 20:36

‎07-18-2018 20:36

Hello @Me1983

 

The manual has really helped me when I was new to the Versa. 
Here is a copy of the Versa manual, the answers to lots of posts can be found in it.

https://staticcs.fitbit.com/content/assets/help/manuals/manual_versa_en_US.pdf

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎07-19-2018 09:42

In response to ACG

‎07-19-2018 09:42

Thank you for the suggestion and the link for the manual. I will read it and hopefully find an answer.

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‎07-19-2018 16:18

In response to Me1983

‎07-19-2018 16:18

@Me1983

Enjoy the manual and let us know if you have any questions. 

Also The search function works really well. Just type in a word in it and it will pop with a bunch of posts that have already been talked about with that word in it. 

You will find the search engine near the top of the screen. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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