help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't charge. Won't turn on.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2020 07:26

‎01-16-2020 07:26

I woke up this morning and my versa was at 57% battery. I hopped in the shower. When I got out, my versa was dead and won't turn back on. I placed it in two different charging cradles in different outlets, and still nothing. It doesn't seem to be charging and it won't turn back on. Help!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-16-2020 07:35

‎01-16-2020 07:35

Hi @Kraelik , restart your Versa three times in a row (internal reset) and see if that solves the problem. When it doesn't and your Versa is still under warranty, contact Customer Support. Regards kuzibri

Best Answer
0 Votes