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Versa won't charge and it drains quickly

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‎06-14-2022 04:53 - last edited on ‎06-14-2022 11:16 by Fitbit Moderator

‎06-14-2022 04:53 - last edited on ‎06-14-2022 11:16 by Fitbit Moderator

My versa is not charging anymore. Earlier battery was draining out very fast then it stopped getting charged. What to do?

 

Moderator Edit: Clarified subject

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‎06-14-2022 06:18

‎06-14-2022 06:18

Sounds like you need to contact Fitbit for service

 

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‎06-14-2022 11:17 - edited ‎11-16-2023 02:25

In response to eugeniaf

‎06-14-2022 11:17 - edited ‎11-16-2023 02:25

Hi there, @Ankita-1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. @eugeniaf Thanks for your suggestion. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please feel free to contact our team back for further assistance. 

Have a good day. 

Maria | Community Moderator, Fitbit


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