help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't charge anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2020 22:16 - last edited on ‎08-11-2020 14:13 by Fitbit Moderator

‎08-07-2020 22:16 - last edited on ‎08-11-2020 14:13 by Fitbit Moderator

my fit bit stopped working this week. At first it wouldn't hold a change for more than a few hours and now it won't even charge. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-11-2020 14:15 - edited ‎10-03-2023 10:01

‎08-11-2020 14:15 - edited ‎10-03-2023 10:01

Hi there @Sydney.schmode, welcome to the Community Forums. Thanks for the details shared in your post about your Versa's recent battery behavior. 

I've seen that you contacted our Support Team after posting here and they helped you with this matter. If you have any questions about the resolution of your case, feel free to contacted them back for further explanation or you can check our warranty policies here for a better understanding of the information that they provided to you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes