help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa won't charge even after purchasing a new charger

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2021 07:50 - last edited on ‎06-11-2021 06:13 by Fitbit Moderator

‎06-10-2021 07:50 - last edited on ‎06-11-2021 06:13 by Fitbit Moderator

Hi my Versa stopped charging.  I also purchased a new charging cord and nothing.

 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎06-11-2021 06:16 - edited ‎08-29-2023 10:15

‎06-11-2021 06:16 - edited ‎08-29-2023 10:15

Hi there, @Gigi2021. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa by buying a new charger. 

I've seen you reached out to our Support Team after posting here and they've helped you with this matter. If you have any questions regarding the outcome of your support ticket, please feel free to update it so our team can continue assisting you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes