01-01-2021 03:59 - last edited on 01-04-2021 14:44 by LiliyaFitbit
01-01-2021 03:59 - last edited on 01-04-2021 14:44 by LiliyaFitbit
I did a factory reset on my versa and now nothing will work, wont charge or turn on, watch is less than 2 years old. Very annoying as I use it everyday. I've tried all the resets like holding all 3 buttons for 3mins or more but nothing happens.
Moderator edit: subject for clarity
01-04-2021 14:43
01-04-2021 14:43
Welcome to the Fitbit Community, @Jjk10.
Thanks for the details shared in your post and for already trying to solve the issue. I understand how you are feeling and recommend following the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging? If the watch responds, please proceed with adding it to your Fitbit account: How do I set up a replacement device or add a second device to my account?
Let me know how it goes.
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