12-02-2020 17:17 - last edited on 12-03-2020 17:56 by LiliyaFitbit
12-02-2020 17:17 - last edited on 12-03-2020 17:56 by LiliyaFitbit
My versa won't charge and the screen won't turn on, iv tryed buying a new charger and still no luck, I got it last December so I no longer have the receipt, is there anything I can do?
Moderator edit: subject for clarity
12-02-2020 17:12
12-02-2020 17:12
Versa isn't turning on
12-03-2020
17:55
- last edited on
10-25-2024
05:06
by
MarreFitbit
12-03-2020
17:55
- last edited on
10-25-2024
05:06
by
MarreFitbit
Welcome to the Fitbit Community, @Sibley111.
I appreciate your participation in the Forums and sharing that your Versa won't charge or turn on. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend following the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?
If your watch starts responding, please check if it's updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.