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Versa won't connect to Fitbit after reset

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‎06-04-2020 10:24

‎06-04-2020 10:24

I have had tons of issues with this Versa - have had it for a little over a year. I have contacted customer service and it is a battery issue and cannot be fixed. I recently did a factory reset to see if I can save it for a little longer. Now I can't get it set up again. The screen on the Versa tells me to install the Fitbit app in many different languages. I have the app installed. When I go to set it up, it can find the device but cannot connect. I'm at a loss! Any suggestions?

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‎06-05-2020 16:16

‎06-05-2020 16:16

Same thing.... scrolling through languages.... idk what happen. I have only had this for like a month....
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