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Versa won't connect to WiFi

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‎05-13-2019 18:25 - last edited on ‎05-14-2019 11:34 by Moderator Alum

‎05-13-2019 18:25 - last edited on ‎05-14-2019 11:34 by Moderator Alum

Not solved. My new Fitbit Versa won't connect to my home WiFi network.

 

 

Moderator edit: subject & content

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‎05-13-2019 19:42

‎05-13-2019 19:42

@Cbooz may we'd have some details?

Is your wifi compatible with the Versa?

Is the Versa plugged in and charging?

Is the phone attached to the same wifi?

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‎05-14-2019 11:35 - last edited on ‎10-14-2025 13:48 by Fitbit Moderator

‎05-14-2019 11:35 - last edited on ‎10-14-2025 13:48 by Fitbit Moderator

A warm welcome to the Community @Cbooz and @Rich_Laue thanks for the input.

If you are having problems connecting your WiFi to your Versa, I recommend taking a look at the help article: Why won't my Fitbit watch connect to Wi-Fi? and follow the instructions provided there.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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