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Versa won’t connect to anything

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‎11-28-2018 13:36

‎11-28-2018 13:36

I had a new Versa sent to me three weeks ago and since having it i’ve had issues, not syncing or showing notifications. I’ve done everything, reset, turned off Bluetooth, logged out, turned phone off back on and it still won’t sync. I’ve tried syncing it to my iPad and no luck. Now neither my iPad or iPhone are even recognising the versa. Help 

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‎11-28-2018 14:12

‎11-28-2018 14:12

@EGJones What's your iphone model and OS version. Has your Versa ever synced and received notifications? Also, please confirm your Versa firmware version and Fitbit mobile app version.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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