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Versa won’t connect to iPhone

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‎01-02-2021 08:19 - last edited on ‎01-04-2021 13:55 by

‎01-02-2021 08:19 - last edited on ‎01-04-2021 13:55 by

I have had a new phone (iPhone) I have tried to connect my versa and it won’t connect tried all the steps etc... I have even removed my versa and tried to start as it was a new watch but it still work work? Can anyone help? Thanks 

 

 

Moderator edit: subject for clarity 

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‎01-04-2021 13:54

‎01-04-2021 13:54

Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your troubleshooting efforts. You can confirm if your watch is paired to your Fitbit account by doing the following: Tap the Today tab in the Fitbit app, and tap your profile picture. You should see the image of your device. If you're experiencing difficulties with syncing your watch, please follow the troubleshooting instructions at Why won't my Fitbit device sync?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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